For Service: Service Support Request Form
For bike sales (they both have 20 years of expertise):
PeterB@bikefriday.com (Direct Phone Mon-Fri 8-5pm PST 541-234-5127)
WalterL@bikefriday.com (Direct Phone Mon-Fri 9:30 – 5:30pm PST 541-234-5126)
For other questions: email@example.com
Business Hours: 9 am – 5:00 pm (Mon-Fri)
Setting Appointment for Factory Visit:
For visiting the factory please make an appointment at least 2 business days ahead of time to insure we have the right expert available to help you with service on your Bike Friday, test-riding a new bike or doing a factory tour. We are currently short staffed with several people still working from home most days.
1-800-777-0258 USA & Canada
3364 W. 11th Avenue
Eugene, OR 97402
Open by appointment only.
(to set-up an appointment please email/call 1 day ahead, if possible Mon-Friday 9-5:00 pm)
You can also call our main number and we will get your message to a service expert within 2 business days. Leave us your phone number and preferred times of day if you wish a call back.