Contact Us

For Service: Service Support Request Form
For bike sales (they both have 20 years of expertise): (Direct Phone Mon-Fri 8-5pm PST 541-234-5127)  (Direct Phone Mon-Fri 9:30 – 5:30pm PST 541-234-5126)
For other questions:

Business Hours: 9 am – 5:00 pm (Mon-Fri)

Setting Appointment for Factory Visit:

For visiting the factory please make an appointment at least 2 business days ahead of time to insure we have the right expert available to help you with service on your Bike Friday, test-riding a new bike or doing a factory tour. We are currently short-staffed with several people still working from home most days.


1-800-777-0258 USA & Canada
1-541-687-0487 International



3364 W. 11th Avenue
Eugene, OR 97402

The U.S.A.


Open by appointment only.

(to set-up an appointment please email/call 1 day ahead, if possible Mon-Friday 9-5:00 pm)

Service at Bike Friday

You can also call our main number and we will get your message to a service expert within 2 business days. Leave us your phone number and preferred times of day if you wish a call back.

WEB Q Alan and Theresa Scholz Big Ride 2003
Hello! We look forward to hearing from you.

We’d love to hear from you. If you have a question, want more information or need some Bike Friday help, we’re here. Just fill out the form below and we will get back to you as soon as we can.

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