Talk with an Expert
At Bike Friday we have always put the customer first. We are a people-first business and we want the whole experience — from the first conversation to the ten thousandth mile — to be so good you want to tell your friends about it.
Every person on our team is a passionate cyclist. When you call or write you are talking to someone who genuinely loves bikes and knows ours inside and out. Whatever you need, we are here for that conversation.
For Sales Inquiries
(541) 687-048 or email Sales@bikefriday.com
For bike sales you can speak with our friendly consultants (they both have 25+ years of expertise at Bike Friday)
(Direct Phone Mon-Fri 8-5pm PST 541-234-5127)
(Direct Phone Mon-Fri 9:30 – 5:30pm PST 541-234-5126)
For Service Inquiries
Service Support Request Form or email Service@bikefriday.com
You can also call our main number and we will get your message to a service expert within 2 business days. Leave us your phone number and preferred times of day if you wish a call back. View our guide to service
For all other Inquiries:
(541) 687-048 or info@bikefriday.com
We aim to reply in one business day, thank you for your patience.
Business Hours: 9 am – 5:00 pm (Mon-Fri)
Contact Form
Setting Appointment for Factory Visit & Test Rides
For visiting the factory please make an appointment at least 2 business days ahead of time to insure we have the right expert available to help you with service on your Bike Friday, test-riding a new bike or doing a factory tour.
(to set-up an appointment please Book/email/call 1 day ahead, if possible Mon-Friday 9-5:00 pm)
Telephone
1-800-777-0258 USA & Canada
1-541-687-0487 International
info@bikefriday.com
Address
3364 W. 11th Avenue
Eugene, OR 97402
The U.S.A
Socials
Facebook: @bikefriday
Instagram: @bikefriday
Reddit: r/BikeFriday