Contact Us

Talk with an Expert

Call Our Factory and Speak With a Bike Expert
(541) 687-0487

 

For Service
Service Support Request Form or email Service@bikefriday.com

You can also call our main number and we will get your message to a service expert within 2 business days. Leave us your phone number and preferred times of day if you wish a call back. View our guide to service

 

For bike sales (they both have 20 years of expertise)
PeterB@bikefriday.com

(Direct Phone Mon-Fri 8-5pm PST 541-234-5127)

WalterL@bikefriday.com

(Direct Phone Mon-Fri 9:30 – 5:30pm PST 541-234-5126)

 
For other questions:
info@bikefriday.com

We aim to reply in one business day, thank you for your patience.

Business Hours: 9 am – 5:00 pm (Mon-Fri)

At Bike Friday we have always put the customer first. We are a people-first business and we want the whole experience — from the first conversation to the thousandth mile — to be so good you want to tell your friends about it. Every person on our team is a passionate cyclist. When you call or write you are talking to someone who genuinely loves bikes and knows ours inside and out. Whatever you need, we are here for that conversation.

Setting Appointment for Factory Visit & Test Rides

For visiting the factory please make an appointment at least 2 business days ahead of time to insure we have the right expert available to help you with service on your Bike Friday, test-riding a new bike or doing a factory tour.  

(to set-up an appointment please Book/email/call 1 day ahead, if possible Mon-Friday 9-5:00 pm)

Book A Factory Tour

Contact Form

We’d love to hear from you. If you have a question, want more information or need some Bike Friday help, we’re here. Just fill out the form below and we will get back to you as soon as we can.

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    Contact Details

    Telephone

    1-800-777-0258 USA & Canada
    1-541-687-0487 International

     

    Email

    info@bikefriday.com

     

    Address

    3364 W. 11th Avenue
    Eugene, OR 97402

    The U.S.A

     

    Socials

    Facebook: @bikefriday

    Instagram: @bikefriday

    Reddit: r/BikeFriday

     

     
     
    Secret Link