Service Support Request Form

Your Name (required)

Your Email (required)

Please list the frame number of your bike.
- If you don't have the frame number then describe the bike (model, age, color, gears..).
- The person or dealer name the bike was purchased under is also helpful to search our files.

Choose what matches your bike best below:Single folding 20 inch wheelSingle folding 16 inch wheelSingle non-foldingTandem foldingTandem non-foldingTriple TandemCargo bikeRecumbent

Select who you purchased your Bike Friday from below:I bought directly from Bike FridayI bought through a Bike Friday dealerI bought 2nd hand from a third party

Choose the topic you want help with below:New bike issue - Delivered less than 30 days agoWarranty - Something unusual brokeE-assist - questions or issuesParts - Want to order partsMaintenance - Seeking help with upgrades, cleaning, old replacements etc...

Choose timing urgency:4. I have a trip in 4-6 weeks that will be impacted if this is not resolved3. I have a trip in 2 - 3 weeks that will be impacted if this is not resolved2. I can't ride my bike until this is resolved1. I have a trip in a week or less impacted by issue

Describe the question or problem you want help with.(required)

What is the best method to contact you? List here (phone, email, text)

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