We design and build Bike Fridays to be repairable, maintainable and last for many thousands of miles. After 32 years many of the 40,000+ Bike Fridays built are still out on the road today! Even if you didn’t buy your Bike Friday new from us, our service department is ready to assist with repairs, upgrades or finding the best Bike Friday accessories for your bike to ensure we keep you on the road!
Can Bike Friday evaluate the condition of a third-party bike?
No, we cannot evaluate the condition of a third-party bike in terms of setup, functionality, or fit. It is up to you to determine if it is the appropriate model, has the right components, and fits properly.
Are warranties and guarantees on Bike Fridays transferable?
No, warranties and guarantees are non-transferable. They only apply to the orriginal owner that bought from our factory. This means you are responsible to ensure the bike fits correctly and has no damage if you purchase from a third party.
What concerns should I have with used bike components?
Used bike components may have unknown conditions, require more regular maintenance, and can be expensive to replace if not maintained. Some components, like internally geared hubs, may hide neglect and lead to failure.
Can third-party bikes be more expensive in the long run?
Yes, people have paid more than the cost of a new bike trying to fix issues with the frame and components of a third-party bike. Small costs add up quickly.
What are the benefits of ordering a new bike from the Bike Friday Factory?
If you order a new bike, we provide a free consultation to discuss your needs and make an appropriate recommendation. New bikes come with a 10-year frame warranty, all manufacturer’s warranties for components, and a guarantee on build quality and fit.
What warranties come with a new bike?
A new bike comes with a 10 year frame warranty. Regular maintenance will be minimal in terms of cost compared to a pre-owned Bike Friday
Is there a way to test ride a Bike Friday before purchasing?
We do have some dealers around the world. You are welcome to visit our factory and test-ride in our showroom also. We are so confident that we will build a great Bike Friday to the size and specifications that your order from us that we have a 30 day money back guarantee (15% restocking fee if you do return it)
What alternatives exist to make the purchase more affordable?
Buy a frame and build it yourself: Reuse older parts you already have to keep costs low and consider upgrading over time. Purchase the bike in pieces to spread out the total cost. You can also order a used bike from us: Though slightly higher in cost than the open market, it will fit correctly, come with necessary refurbishments, and include the same 10 year guarantee and warranty as a new bike.
