Careers

Bicycles that fly, people who soar

Bike Friday is a Lean manufacturer of innovative travel, cargo, and electric bicycles. Since 1992, our custom bikes are hand built with pride from raw tubing to finished bike all in our factory in Eugene, Oregon.

We are an ambitious group of people working to do our part to make the world a better place to live.  Look over our website, talk to a Bike Friday owner, look into how awesome Eugene is, and if you want to be a part of Bike Friday, fill out our application.

Hear from our Team
“Being here is the exact impactful, fun, rewarding, inspiring hard work that I want to be doing. At Bike Friday, I work with a talented, eccentric team to produce more life-changing bicycles than I could as a lone framebuilder. I feel empowered in the business, and I get to live the car-free dream in beautiful Eugene Oregon! It feels like a Right Livelihood to me and I hope we can bring more good people into the fold!” –Willie Hatfield

Benefits:

  • An interesting place to work that encourages cross training and learning new things
  • Access to our extensive service, manufacturing, and fabrication shops for personal projects
  • Employee Purchase Perks – industry insider pricing, plus you get to build your own Bike Friday on the companies dime!
  • Indoor bike parking and showers
  • Lunch Rides in the Oregon countryside
  • Dog-friendly facility
  • Opportunities to learn frame building, entrepreneurship, etc
  • Flexible schedules and Remote Work options available for some positions
  • PTO including vacation, holidays, wellness, even your birthday!
  • Clear, fair, merit-based compensation
  • Active commuter incentives – get paid to ride to work
  • 401(k) Qualified Retirement Plan eligibility
  • Fire-Med Insurance included

Current Openings:

 

Bike Friday Customer Service Team Member 2/24/2026

Do you love bicycles and all the great things they offer to people and the planet? Do you enjoy helping people get their bikes running and back on the road? We do. Bike Friday is a small manufacturer of high-end folding and travel bicycles. We design and build from raw tubing to finished bike here at the factory. We ship our bikes to customers and dealers all over the world, 15 countries. Bike Friday is mission driven and customer focused as we want to make a positive impact on the world. Our belief is that work should be rewarding in more ways that just a paycheck and that business should be more than just economics. We are about people, solutions and enjoying what we do.

We are looking for a special person that shares these values to join our team.

Position Details:

This position is part time (15-25 hours a week depending on season). Spring and Summer are the busiest. Potential to grow into longer hours and more responsibilities.

The skills and experience needed:

  • Strong mechanical aptitude and skill, at least several years working on a variety of bicycles

  • Strong communications skills written and spoken (previous customer service email experience a plus)

  • Customer service experience in high quality product (sporting goods product is preferred) Customer centered focus. However service skills from high quality restaurants or retail also qualify.

  • This job requires strong attention to detail, and excellent follow through

  • Organized and personally motivated to achieve what is needing to be done

  • Personal experience loving what a well fitting bike can do for your life

  • Experienced in and appreciate teamwork and collaboration for shared goals

  • Electric assist experience with bicycles, understanding electricity for good trouble shooting

  • Positive can-do attitude with good sense of humor and flexibility to adapt to changing needs

Some of the tasks that need to be covered:

  • Customer Service Email as well as some phone and in person service

  • Electric assist installations

  • Parts order fulfillment

  • Bicycle Mechanics (overhauls, re-paints, wheel building)

  • Potential to learn brazing and powder-coating (we would teach you)

Compensation: Starting wage of $18–$20/hr with wide range possible and negotiable based on skills, experience and background.

Benefits include:

Regular daytime weekly schedule with some flexibility on days and hours. Covered bike parking, shower facilities, discount on bike parts, paid holidays, paid sick days, shop privileges & family friendly. There are opportunities to learn new skills like brazing, welding, powder coating, bike building and electric assist. You also get to build yourself a personal bike on the company’s dime. Bike Friday loves diversity & encourages all interested, qualifying parties to inquire. If this sounds like you please contact us with a cover letter describing your interest and skills offered and a resume. Send to info@bikefriday.com Attn: Hanna

The Application can be found here

Submit your resume and application to: info@bikefriday.com

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