Careers

 

Bicycles that fly, people who soar

 


Bike Friday is a Lean manufacturer of innovative travel, cargo, and electric bicycles. Since 1992, our custom bikes are hand built with pride from raw tubing to finished bike all in our factory in Eugene, Oregon.

We are an ambitious group of people working to do our part to make the world a better place to live.  Look over our website, talk to a Bike Friday owner, look into how awesome Eugene is, and if you want to be a part of Bike Friday, fill out our application.


Hear from our Team
“Being here is the exact impactful, fun, rewarding, inspiring hard work that I want to be doing. At Bike Friday, I work with a talented, eccentric team to produce more life-changing bicycles than I could as a lone framebuilder. I feel empowered in the business, and I get to live the car-free dream in beautiful Eugene Oregon! It feels like a Right Livelihood to me and I hope we can bring more good people into the fold!” –Willie Hatfield, Production Team Lead

Benefits:

 

  • An interesting place to work that encourages cross training and learning new things
  • Access to our extensive service, manufacturing, and fabrication shops for personal projects
  • Employee Purchase Perks – industry insider pricing, plus you get to build your own Bike Friday on the companies dime!
  • Indoor bike parking and showers
  • Lunch Rides in the Oregon countryside
  • Dog-friendly facility
  • Opportunities to learn frame building, entrepreneurship, etc
  • Flexible schedules and Remote Work options available for some positions
  • PTO including vacation, holidays, wellness, even your birthday!
  • Clear, fair, merit-based compensation
  • Active commuter incentives – get paid to ride to work
  • 401(k) Qualified Retirement Plan eligibility
  • Fire-Med Insurance included
  • We follow all state and federal pandemic guidelines and are an OSHA “low-risk” facility

 


Current Openings:

Marketing Coordinator and Customer Evangelist
Bike Friday is a mission-driven, made-here bicycle maker with a legendary product, dedicated team and a borderline-fanatical global community. And we’re on the prowl for a very special person to join the fold!
For 30 years we’ve been hand-building bicycles that fit you to a tee, sync with your lifestyle and can go with you wherever you go. The Bike Friday community is full of adventurous people of all ages who love to explore the world, and are willing to take action for personal and planetary health, simply by riding a bicycle.
As our Customer Evangelist, you’ll keep the Bike Friday community connected and motivated with customer stories and outreach initiatives that inspire new members to join our small-wheeled world.

What makes a great Customer Evangelist?
You’re a natural communicator and networker, probably an extrovert, and can roll with the punches (and punctures) of a lean, innovative small business. You’re a natural lead generator—you sell without making people feel sold.
Ideally you’ve traveled, “roughed it,” and commuted or toured by bike—you understand the joys and challenges of moving under human power.

Skills you pack:
• Organized (like a well-packed suitcase)
• Top notch customer service manner and matching attitude – you’ll be the face and voice of Bike Friday online and in the field
• Creative writer, able to match our brand voice
• Wordpress GUI skills for creating content on the Bike Friday website
• DLSR camera chops for shooting videos and stills
• Social media savvy (Facebook, Instagram, and YouTube) for word-of-mouth influencing, generating referrals and community management
• Sales skills and a willingness to sell a bike when the sales team needs back up (training provided)

Your day-to-day:
• Develop the marketing strategy with the President
• Curate content from customers to republish (we have piles of great stuff!)
• Create regular marketing email campaigns
• Create original written, video and photo content for publishing across all social media channels and our blog
• Engage with customers on all our online channels
• Develop and maintain relationships with key influencers, bloggers, and journalists
• Set up product reviews in 3rd party publications
• Identify and attend events relevant to our key demographics
• Keep an eye on industry trends and look for ways to capitalize on them
• Maintain and update the company website, with a focus on SEO
• Maintain an editorial calendar for all marketing activity
• Maintain a database of all marketing images, videos and files
• Monitor customer and prospect engagement across all platforms

Bike Friday nuts & bolts:
• We have one location where it ALL happens (marketing to handbuilt bike delivery) in Eugene, Oregon for the last 30 years
• Full company = 20 people.
• We sell direct and through dealers, exporting 25% overseas
• Some sort of referral is a majority of our current business
• Your compensation is based on experience and Bike Friday achievements. Base plus % of improvements. To be negotiated.

Intrigued? Contact me with cover letter, resume, and portfolio at hannas@bikefriday.com – Hanna Scholz, Bike Friday/Green Gear Cycling President

Bike Friday Customer Service
Bike Friday is a small manufacturer of high-end folding and travel bicycles. We design and build from raw tubing to finished bike here at the factory. We ship our bikes to customers and dealers all over the world. Bike Friday is mission driven as we want to make a positive impact on the world. Our belief is that work should be rewarding in more ways that just a paycheck and that business should be more that just economics. We are about people, solutions and enjoying what we do,

We currently have openings for two people to join our great team. The two people will cover a mixture of the tasks below.

Some of the tasks that need to be covered:

  • Customer Service Email as well as some phone and in person service
  • Parts order fulfillment
  • Shipping and Receiving
  • Bicycle Mechanics (overhauls, re-paints, wheel building)
  • Electric assist installations

The skills and experience needed:

  • Strong mechanical aptitude, at least some experience working on your bikes
  • Strong communications skills written and spoken (previous customer service email experience a plus)
  • Customer service experience in high quality product (sporting goods product is preferred) Customer centered focus. However service skills from high quality restaurants or retail also can qualify.
  • This job requires strong attention to detail, and excellent follow through
  • Personally motivated to organize and achieve what is needing to be done
  • Personal experience loving what a well fitting bike can do for your life
  • Experienced in and appreciate teamwork and collaboration for shared goals
  • Experience with continuous improvement or Kaizen is a plus but not required

Compensation for each particular position is a starting wage of $16/hr minimum with wide range possible and negotiable based on skills, experience and background.

[su_spoiler title="Inside Sales Support Consultant" style="fancy"]Our ideal candidate would enjoy cycling, enjoy people, and enjoy sales. We handle most of our sales on the phone, email, and our website, so experience in all these areas is required. You need to be motivated, comfortable with computers and databases, and keep great notes. We like people who have a sense of humor, a customer service attitude, ambition, and a desire to support the whole team with their efforts. Owning a Bike Friday already is a plus, as is being familiar with the Guerilla Selling philosophy, or willing to learn and use it. At Bike Friday, we don't talk people into buying something they don't want or need; we create customers for life by helping people get a bike they really want. Your day-to-day:

  • calls prospects who are interested in our bikes
  • helps customers order bikes online
  • assists our expert bike salespeople with special projects
  • passes promising prospects to experts
  • takes and fulfills parts and bike orders
Compensation: $16 plus commission when you pass a good lead over to a salesperson and it results in a sale. As you gain expertise with Bike Friday bikes, you have the potential to move into an expert sales position and earn a commission on every bike you sell. To apply, send us your resume and include a cover letter explaining your attraction to the position, and describing an example of your recent success in sales.[/su_spoiler] [su_spoiler title="Bike Production Team Member" style="fancy"] How’d you like to build bicycles for a living? What we want from you is that magical combination of a high mechanical aptitude, friendly demeanor, drive, ambition and most importantly, personal responsibility. Other personal qualities you will need are the flexibility to adapt to a changing environment and a healthy sense of humor. Bike mechanic experience, welding or brazing skills a plus. What we offer is a challenging environment with supportive co-workers who will be interested in your success. Benefits include covered bike parking, shower facilities, discount on bike parts, paid holidays, shop privileges and family friendly. And, you get to build yourself a personal bike on the company’s dime. Wage is dependent on skills and experience. Wage range from $15-30/hr. Is this you? Contact us at info@bikefriday.com with a description of why you think you would be a good fit at Bike Friday. Bike Friday loves diversity and encourages all interested, qualifying parties to inquire. We look forward to meeting you.[/su_spoiler]
[su_button url="https://bikefriday.com/wp-content/uploads/2016/03/Bike_Friday_Employment_Application_fillable_2.0.pdf" target="blank" background="#dd9933" color="#020202" size="4" wide="yes" center="yes" radius="4" icon="icon: file-text-o" icon_color="#070707" text_shadow="0px 0px 0px #000000"]The Application can be found here[/su_button] [su_button url="mailto:info@bikefriday.com" target="blank" background="#dd9933" color="#020202" size="4" wide="yes" center="yes" radius="4" icon="icon: envelope-o" icon_color="#070707" text_shadow="0px 0px 0px #000000"]Submit your resume and application to: info@bikefriday.com[/su_button] [su_button url="https://www.eugenecascadescoast.org/" target="blank" background="#dd9933" color="#020202" size="4" wide="yes" center="yes" radius="4" icon="icon: tree" icon_color="#070707" text_shadow="0px 0px 0px #000000"]Learn more about Eugene Oregon![/su_button]

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