Register your third-party pre-owned Bike Friday
Jump to the warranty registration form
Bike Fridays are built to last, and we’re proud to say that many of the 40,000+ Bike Fridays built are still out on the road today!
Even if you didn’t buy your Bike Friday directly from us, our expert service department is happy to assist you to keep you riding.
The first step to be able to help you is to register your Bike Friday, even if you are not the original owner.
Locate your frame # on the bike in the following locations:
Depending on the age of your bike, it will be in one of two places. Bikes built before mid-1999 will have the frame number stamped on the drive side dropout. It should be located between the nut for the rear hub, and above the rear derailleur. You may need to remove the wheel to see it clearly.
If you have a newer bike, the frame number should be located on the underside of the bottom bracket shell. Turning your bike over should make the frame number apparent.
If you have a tandem, the same rules apply as the single bikes. We currently stamp the front bottom bracket shell.
Older models no longer made- For Sat R Day recumbents, the frame number on newer units is stamped on the top side of the jackshaft spindle housing, found below the seat.
To register your Bike Friday and be able to receive service at the Bike Friday factory, fill out the form at the bottom of the page.
Registering 3rd party purchases is important and will connect your Bike Friday to you and will also put you on the email list for updates, new developments, inspiring trip stories or if there is a recall. You will receive monthly newsletters informing you of periodic sales and travel stories from Bike Friday users like you! If you don’t want to receive them you can always opt out.
*Registering 3rd party purchases will connect your Bike Friday to you and will also put you on the email list for updates, new developments, inspiring trip stories or if there is a recall.
“What if I can’t find/read my frame number?”
We first stamp the frame number into the frame of your bike, then powder coat. Sometimes the powder fills in the numbers thus making it hard to read.
As for finding the location of your frame number, We moved them a few times over the years. Keeps the thieves guessing!
To read the number we have a couple of suggestions.
1. You can take a flashlight and hold it at an angle over the number, this will create shadows in the peaks and valleys which should help view it better.
2. If the powder coat is too heavy, you can with sandpaper, sand down the area where the numbers are. Then you should be able to read it. BUT you must protect the bare metal from rusting. We suggest a good quality clear nail polish. Be sure to coat the entire area thoroughly.
3. Alternatively, you can take a piece of paper and a pencil and place the paper over the serial number and gently run the pencil over the area, covering the area up in pencil marks. This “Sherlock Holmes” technique will often faintly display the serial # in the sketched over the area from the impressions made by the stamp.
Bike Friday will never share your contact information with a third party.
