---
title: "Sales Support"
url: https://bikefriday.com/home/sales-support/
type: page
date: 2025-05-05
modified: 2026-10-05
markdown_url: https://bikefriday.com/home/sales-support.md
author: "Oscar Hearnden"
---

# Sales Support

https://www.youtube.com/watch?v=hSVmvZtQW3Q

#### Ordering a Bike Friday Is a fun and Unique Experience

It starts with your dreams, needs, and plans. We only want to build what you want to ride. Our goal is to give you an enjoyable, personalized experience ordering your special bike, hand-built to your specifications.

Starting with raw tubing all the way to a finished bike, matching the size, color and components of your choice. In an age of one-size-fits-all products and impersonal service, we know you are special and your bike should be to.

And you're never alone in the process. Walter and Peter, with over 40 years of Bike Friday experience between them, are here to answer your questions, guide your choices, and make sure the journey to your new bike is every bit as memorable as the adventures it will take you on.

 

 [Contact Sales](https://bikefriday.com/contact/)
 [Global Dealers](https://bikefriday.com/dealers/)
 [Shop All Bikes](https://bikefriday.com/bike-models/)
 

## Support

 
 [![](https://bikefriday.com/wp-content/uploads/2025/05/DSC_3012.jpg)](https://bikefriday.com/contact/)
 

### Talk with a Bike Expert

 Walter and Peter, our expert sales representatives, that have the dream job of helping make your aspirations a reality. 

You can call them up or send them an email and speak with real person and cycling enthusiast!

**Email:** [sales@bikefriday.com](mailto:sales@bikefriday.com)

**Peter:** [541-234-5127](tel:15412345127) | **Walter:** [541-234-5126](tel:15412345126)

*(Mon–Fri, business hours PST)*

 
 [Contact Us](https://bikefriday.com/contact/)
 [![](https://bikefriday.com/wp-content/uploads/2025/04/53949144260_25f1d75e05_k-e1749091058190.jpg)](https://bikefriday.com/faqs/)
 

### FAQ

 This is a list of commonly asked questions and their answers. If you have questions not found here then contact us and we are happy to answer all the questions you have. 
 [View FAQs](https://bikefriday.com/faqs/)
 [![](https://bikefriday.com/wp-content/uploads/2023/05/IMG_3738_edited-e1759190119188.jpg)](https://bikefriday.com/home/sales-support/value-and-affordability/)
 

### Finance & Affordability

 Explore Bike Friday’s value and affordability options for custom-built folding bikes. Learn about pre-loved and inventory bikes, DIY frame kits, flexible financing plans, and budgeting tips to help you find a high-quality, hand-built bike that fits your lifestyle and budget. 
 [See our finance options](https://bikefriday.com/home/sales-support/value-and-affordability/)
 [![](https://bikefriday.com/wp-content/uploads/2025/07/Screenshot-2025-07-22-at-00-33-18-DSC_6434-scaled.jpg-JPEG-Image-2048-×-1366-pixels-—-Scaled-61.jpg)](https://bikefriday.com/home/sales-support/e-assist-overview/)
 

### Question about Electric Assist options?

 We have E-assist options for each of our Bike Friday models. You can order the E-assist with the bike or retrofit older Bike Fridays. 
 [Learn about our E-assist](https://bikefriday.com/home/sales-support/e-assist-overview/)
 

## Help & Guides

 
 [![](https://bikefriday.com/wp-content/uploads/2019/03/Tandem-Unpacking.jpeg)](https://bikefriday.com/order/)
 

### What's the order process?

 Explore easy ways to order your custom bike online, speak directly with expert advisors to find your perfect match, or connect with a local Bike Friday dealer near you. 
 [See our step by step guide](https://bikefriday.com/order/)
 [![](https://bikefriday.com/wp-content/uploads/2017/04/bfclubseattle07-300x225.jpg)](https://bikefriday.com/community/)
 

### Ask the community

 We have a global community of Bike Friday riders that will be happy to offer advice and recommendations based on their experiences. [Join our Facebook community](https://www.facebook.com/groups/bikefriday) and [legendary Yak group](https://groups.google.com/a/bikefriday.com/g/yak).

 
 [Join our community](https://bikefriday.com/community/)
 [![](https://bikefriday.com/wp-content/uploads/2025/12/Bike-Friday-Paint-Chart-2026-1.jpg)](https://bikefriday.com/bike-frame-color-choices/)
 

### Discover Color Options

 Not every color is available on our products page. There are additional color and style options with up-charges. Click here to discover the full range of paint options. 
 [See paint options](https://bikefriday.com/bike-frame-color-choices/)
 [![](https://bikefriday.com/wp-content/uploads/2025/05/a-to-f-bike-diagram.jpg)](https://bikefriday.com/sizing-form/)
 

### Sizing Form

 Use this form to provide your sales rep with your measurements and bike sizing details. This can be based on your body and ride style or on your favorite bike. 
 [Fill out sizing form](https://bikefriday.com/sizing-form/)
 

## Stories from our global community of riders